SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of energystyles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://energystyles.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
have very fast, spb 2th weeks to less. meet the description, box hole on latest застегнулись just fine hand on my belt. there is no instructions in english online the box, can not so as to the following: watch only shows and in the application steps километраж and calories. pulse, oxygen, pressure нули-anywhere and breath, measures, not figures but nowhere outputs, only, if открываешь history, then there can see. even in the attachment where the high/low-нули. can, who know? prompt what to do about it?
eagle 2 come to, description, pretty reads data. recommend
matches the description accurately. fast shipped 10 days.
28 days goods come workmanship good. bracelet measures blood pressure, pulse, oxygen content, steps distance, сожжённые calories, date, month, time, level, middle weather. shows pulse right. проблемки сопряжением with small блютузу by. fitcloud app on your smartphone. sits comfortably on the hand, buy.
bracelet measures fitness blood pressure, pulse, oxygen content, steps distance, сожжённые calories, date, month, time, level, middle weather. start stop watch, search is made by smart phone. тонометром measures from measurement 10% systolic pressure, almost-diastolic. almost also shows pulse right. sleep until рассматривал phase. fitcloud app on your smartphone. bracelet overall useful, hand sitting comfortable, reading normal, buy.
not заказываю first time all perfect! high quality goods.
watch super
second have ordered bracelet, gift) all is working)
Good product. received timely in good condtion. yet to try it. will gjve additional f/b after use.
Excellent
just like las PHOTOS BRACELET highly comprehensive and very good Price
all good only display sunshine visible.
Very nice product and really fast delivery. Nice looking smart band
come in 14 days after order. all super. very happy. разобоались быстрр.
all fine, порадовал goods.
Not tested yet
устроило all! bracelet work well. of course погрехов no (many this information on youtube).
дошло нижегородской area to within 20 days. packed well. занижено артариальное pressure measurement error there are other завышено one. in my shows 134 128 86 76. pulse занижен slightly also shows 84-102 96-96. shows растояние correct. all know the error if fine all the rest and lovely.
beautiful watch reminder work, and here the pulse slave. dont slave. общалась not the store. and with похожу little дополню feedback.
bracelet super. адыгею delivery 15 days. отслеживался track.
good дошли and fast.