SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of energystyles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://energystyles.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good elastic band, it even became a pleasure to do, rather than with dumbbells! There is a tension in the hands, back, even tried to pump the press, if it can be called, it seems also strains there something in the stomach we will wait for the results of the store many thanks!!! I recommend!)))
Lecture
I take a second time, the first lasted a year Satisfied, the goods are good
The elastic band is weak, hollow inside. Not long enough.
A useful thing for the formation of a beautiful torso and hands. Wonderful store. I advise everyone to join the sport)
Qualitatively, happy to buy, i hope not soon break.
perfect!!!!
It came quickly. It's okay. Thank you.
Ok
Great thing!
Very fast shipping. I'm happy.
Thank you. The right thing.
It's okay.
The goods are received. everything is fine. thanks!
Ordered february 3 for 398.67 Received on march 7.
Happy with the product
and hassle 3 whole дошло. to store thank you! recommend.
wonderful expander
thing, safe order well packed, to g дошла parcel. грозного within 16 days. and recommend store.
неплохое quality, smell but... hope выветрится.
perfect
expander 3 дошёл ural on black, will do sports. thanks to store, item recommend!
самае tight convenient the grade
all good for men black слабоват but
expander received. direct store sent parcel. shipping fast. to seller prosperities business! recommend!
super fast shipping самару in 3. all super. thanks to store.
like me
it.
it's a second was very green taut and children can make this a
came package.
fast shipping, description of goods is completely соответсвует. recommend store
оплатила 11, item was 26 mail. to отслеживался всём way to track office in normal condition пришёл. брали gift.
good thing
TOP
package шла 3 weeks. пробовала plainly is not more. in general all is well. попробовала just slightly tight, good, later дополню feedback. black брала. thank you very much. store and recommend.
good
OK !
Ok!
great product and tough, gives pra if exercising pretty because apparently the material is good quality. sure enough comprarei more times!!!
all is excellent!
great product