SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of energystyles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://energystyles.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent
excellent, thank you store!
all is wonderful. goods qualitative, well packed, stray no smell, matches the description. подарочек продавац invested in, packed well.
d size 75 fit well. пришёл order. thanks to store, satisfied i
good quality. not перекручивается brisket lining at the not вываливается. top, тёплую in hot weather in it. satisfied purchase, size fit
excellent holding, not натирает and pleasing to the body. 70 (d) just брала i m, widish slightly, некритично but it.
super cool top, покупала size m sat perfect, keeps chest, fabric is thick, cup паралоновые top inside. ukraine walking in 22 days, thank you store)
good. excellent sat xl size 46
great!!! super fast! optimal quality & great store. the color is more into salmon however than rosa.
super cool t shirt!
all super! shipping оренбург 2недели. for ставлю quality is also 5 +. does not fade (стирала 2раза machine have in). my circumference размер2xl заказала chest 95 cm, with size угадала. this order more'll store. seller recommend and excellent тоар quality.
quality is good. very nice feel. satisfied order.
good top sewn very neatly, quality of a material body pleasant. тренажерке обкатала not yet, чшее lu hope but. your size (75в) m took, and regreted, excellent sat. general прогадываю and not always take s m chinese your. top quickly come from china, отслеживался track. but our themselves russia post know received with the tracking number, not from the notice as дождешься.
love it
top cool!!!
it's description all-match two weeks, only shortcomings, not fixed cup, поправить to them, store recommend
excellent top, used to take for girl. very comfortable all likes. parcel within came. thanks store!
real like and beautiful
must buy
good, dear! thanks for my order. i shop work shopping and satisfied.
good top, for the size. 25 days delivery, trackable track!
пришёл for 24 days, the брала og 89 l. generally not жмёт, not натирает, keeps chest good. true-get tired shoulder little it may always so: i do not posted this is my first sports.